Flexible Service Solutions

Peace of Mind

Peace of Mind is designed to provide you with maximum peace of mind and security in your production process. Our comprehensive package ensures that your equipment is always in top condition and your operators are well-trained, allowing you to focus on your core business without worries.

24/7 – 365 Support
Whenever you need help, our dedicated service team is ready to assist you. We are available around the clock, every day of the year, to ensure your production lines run smoothly. With Peace of Mind, you also receive free phone support.

2-Year Extended Warranty
With our extended warranty, you can be confident that your production equipment is covered for two years. This provides you with extra peace of mind, knowing that any issues will be handled without additional costs.

Free Installation
Our experts ensure that your equipment is installed correctly and efficiently, at no extra cost. We take care of everything from start to finish, so you can start using your new equipment immediately.

Ongoing Training for Operators
To ensure your operators are always up to date with the latest techniques and best practices, we offer ongoing training at no extra cost. This helps optimize operations and improve productivity in your production.

With Peace of Mind, you receive the necessary support and resources required to maintain an efficient and trouble-free production process.

You get:

  • Support 24/7 – 365 days/yr
  • Extended warranty on hardware for 2 years
  • Free installation.
  • Ongoing training for operators – free of charge
  • Free telephone support

 

*Contract requires pre-qualification

Safeguard

Enhance the reliability and performance of your equipment with a Safeguard Service solution.

SafeGuard ensures maximum uptime for your equipment. Gain peace of mind with seamless access to our technical remote help desk, providing swift and efficient support whenever you need it. Receive prompt attention to your equipment when needed and minimize any potential downtime with prioritized service visits.

SafeGuard has you covered with a backup printer option in case of an emergency, providing a reliable contingency for uninterrupted operations. You get comprehensive reliability with our annual maintenance service visits, encompassing all spare parts to ensure the longevity and optimal performance of your equipment.

Furthermore, SafeGuard comes with a full warranty covering labor hours, spare parts, and travel for emergency service, ensuring comprehensive support during critical situations. Empower your team with knowledge as SafeGuard also includes one annual operator training course, keeping your staff well-versed in equipment operations and maintenance.

You get:
• Maximum uptime.
• Access to technical remote help desk.
• Prioritized service visits.
• Backup printer possibility.
• Annual maintenance service visits – All spare parts included.
• Full warranty on labor hours, spare parts, and travel for emergency service.
• One annual operator training course included.

On Demand+

Our On Demand+ service solution ensure that you experience maximum uptime, minimizing disruptions and keeping your production running smoothly. Get access to our technical remote help desk, offering swift and efficient support whenever you need it.

With an On Demand+, you will experience quality service with prioritized visits, ensuring that your system receives prompt attention and minimizing any potential downtime. Further, On Demand+ provides a backup printer option, offering a reliable contingency to keep your operations uninterrupted.

Annual Maintenance Service Visits

Choose On Demand+ for proactive maintenance with annual service visits, including wear and tear spare parts to ensure the longevity and optimal performance of your equipment.
In times of emergency, On Demand+ offers discounted rates on both labor hours and spare parts, providing you with cost-effective solutions with high quality service.

You get:
• Maximum uptime.
• Access to technical remote help desk.
• Prioritized service visits.
• Backup printer possibility.
• Annual maintenance service visits – wear and tear spare parts included.
• Discount on labor hours and spare parts for emergency service.

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